REQUIRED KNOWLEDGE AND SKILLS

This describes the essential knowledge and skills and their level required for this unit

Required knowledge

OHampS procedures and guidelines concerning the lifting and movement of loads

Risks when handling furniture and effects during a removal and related precautions to control the risk

Workplace procedures and policies for the handling of furniture and effects

Specialised lifting equipment and procedures for its use

Insurance rights and responsibilities

Housekeeping standards and procedures during a removal

Methods of securing a load on a removal vehicle

Required skills

Communicate effectively with others when handling furniture and effects during removal operations

Read and interpret instructions procedures information and signs relevant to the handling of furniture and effects during removal operations

Interpret and follow operational instructions and prioritise work

Complete documentation related to the handling of furniture and effects during removal operations

Work collaboratively with others when handling furniture and effects during removal operations

Adapt appropriately to cultural differences in the workplace including modes of behaviour and interactions with others

Promptly report andor rectify any identified problems that may occur when handling furniture and effects during removal operations in accordance with regulatory requirements and workplace procedures

Implement contingency plans for unexpected events when handling furniture and effects during removal operations

Apply precautions and required action to minimise control or eliminate hazards that may exist during work activities

Monitor work activities in terms of planned schedule

Modify activities depending on differing operational contingencies risk situations and environments

Work systematically with required attention to detail without injury to self or others or damage to furniture or equipment

Operate and adapt to differences in furniture equipment and operating environment in accordance with standard operating procedures

Identify and correctly use equipment required to handle furniture and effects

Identify dangerous goods and other items that are prohibited carriage during a removal and take appropriate action as per regulatory requirements and standard operating procedures

Service equipment in terms of maintenance schedule and standard operating procedures

Select and use required personal protective equipment conforming to industry and OHampS standards

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required knowledge and skills the range statement and the assessment guidelines for this Training Package

Critical aspects for assessment and evidence required to demonstrate competency in this unit

The evidence required to demonstrate competency in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria of this unit and include demonstration of applying

the underpinning knowledge and skills

relevant legislation and workplace procedures

other relevant aspects of the range statement

Context of and specific resources for assessment

Performance is demonstrated consistently over a period of time and in a suitable range of contexts

Resources for assessment include

a range of relevant exercises case studies andor other simulated practical and knowledge assessment andor

access to an appropriate range of relevant operational situations in the workplace

In both real and simulated environments access is required to

relevant and appropriate materials and equipment and

applicable documentation including workplace procedures regulations codes of practice and operation manuals

Method of assessment

Assessment of this unit must be undertaken by a registered training organisation

As a minimum assessment of knowledge must be conducted through appropriate writtenoral tests

Practical assessment must occur

through activities in an appropriately simulated environment at the registered training organisation andor

in an appropriate range of situations in the workplace

Removal load may include:

Customers may be:

Operations may be conducted:

Work may be conducted in:

Furniture and effects to be handled may:

Principles of loading a removal vehicle include:

Hazards during the handling of furniture and effects may include:

Handling operations may be carried out:

Depending on the type of organisation concerned and the local terminology used, workplace procedures may include:

Personal protective equipment may include:

Information/documents may include:

Applicable regulations and legislation may include: